AFTERPAY & ZIPPAY

BASICS DEPARTMENT have partnered with Afterpay and zipPay so you can shop at basicsdept.com now and pay later.

What is Afterpay?
Afterpay offers simple and affordable instalment plans for online shoppers. The payment platform allows you to purchase in four equal instalments, due every fortnight. There is no additional cost to use Afterpay. All of your payments are interest free and you will receive your order straight away. 

Things to Know
1. Easy, flexible fornightly instalments
2. No interest ever

What do I need?
1. A debit or credit card
2. To be over 18 years of age
3. To live in Australia

How does it work?
1. At the checkout, simply select Afterpay as your payment option. You will be redirected to the Afterpay website to process your order. 
3. Register or login into Afterpay to confirm your order. 
4. You will then be redirected to the Basics Department website to receive your order confirmation.   
5. Please note that Afterpay's maximum transaction limit is AUD$1000, however each order is subject to Afterpay's credit assessment. 

How do I use Afterpay?
 
When you place your first order using Afterpay, the first instalment will be charged at the time of purchase. Following that, each instalment will be deduced from your debit/credit card each fortnight. For all of your future orders using Afterpay, your first instalment will be deducted within 14 days. At the time of purchase, the full Afterpay schedule will be outlined for you. 

When will my order be shipped? 
Your order will be shipped straight away. Read more about our delivery options here

Can I return my Afterpay order?
Yes, our normal returns and exchanges policy applies to all Afterpay orders. You have 28 days from date you receive your order to return or exchange your item, providing it meets the terms of our policy. Please consult our Returns and Exchanges Policy here

WHAT IF I MISS A PAYMENT?
You will be charged a late fee of $10. Read more on the Afterpay website here. 

What is zipPay?
zipPay is a safe, simple and convenient payment option, powered by zipMoney, allowing you to shop online and pay in flexible weekly, fortnightly or monthly instalments. 

Things to Know
1. Shop without a credit card
2. Easy, flexible monthly instalments
3. No interest ever

What do I need?
1. To be over 18 years of age
2. Australian citizen or permanent resident

How does it work?
1. At the checkout, simply select zipPay as your payment option. You will be redirected to the zipPay website to process your order. 
3. Register or login into zipPay to confirm your order. 
4. You will then be redirected to the Basics Department website to receive your order confirmation.   
5. zipPay pays immediately on your behalf, meaning your order will be processed straight away. Pay off your balance over time in flexible instalments that suit your lifestyle.
6. Please note that zipPay's maximum transaction limit is AUD$1000, however each order is subject to zipPay's credit assessment. 

How do I use zipPay?
 
zipPay works like an account. For all purchases you make during a month you receive a statement with your closing balance on the 1st day of the following month. You have until the end of the month to pay off your balance for the account to remain fee free.

Example : If you make your first purchase on the 1st of March for $39, you will receive a statement on the 1st of April with the closing balance of $39 (unless you made more purchases in March) which you need to pay off until the 30th of April in order to not have to pay the account fee of $5.

When will my order be shipped? 
Your order will be shipped straight away. Read more about our delivery options here

Can I return my zipPay order?
Yes, our normal returns and exchanges policy applies to all zipPay orders. You have 28 days from date you receive your order to return or exchange your item, providing it meets the terms of our policy. Please consult our Returns and Exchanges Policy here. 

WHAT IF I MISS A PAYMENT?
You will be charged a late fee of $5. Read more on the zipPay website here